See PatientPartner in action

Patient engagement for life sciences

Human connection. That drives patient action.

Connect patients with someone who’s been there.
Give your team visibility into engagement, patient feedback, and where support is needed.

Illustrative adults sharing a conversation
Shared experience.
A real connection.
PatientPartnerProgram insightsDemo program

Program overview

Last 12 weeks
Patients enrolled248
Peer mentors36
Conversations1,284
Weekly conversations12 weeks
120600
120This week
Week 1Week 6Week 12
PROGRAM ACTIVITY176 / 248

Patients active

28 / 36Mentors active
Illustrative adults in conversation
PRIVATE CONVERSATIONPatient

How did you fit treatment around work and family?

Program insights Demo program
248Patients
36Peer mentors
1,284Conversations

Personalized Mentorship at Scale

Most patient drop-offs happen due to fear, doubt, and lack of relatable support. PatientPartner's scalable mentorship software delivers instant peer-to-peer connections, transforming hesitation into confident, committed patients.
Reach Patients at the Right Time
Real-time mentorship connections that activate patients exactly when they're ready to act, boosting adoption and adherence.
Built for Trust and
Security
Our automated oversight systems proactively monitor every interaction, maintaining stringent HIPAA compliance and safeguarding patient privacy.
Streamline Your Patient Journey
Our innovative platform simplifies patient engagement, ensuring seamless, consistent, and personalized experiences every step of the way.
PatientPartner compliance badges including HIPAA, GDPR, ISO 27001, and AICPA SOC certifications
Peer support in practice

Human connection.
Meaningful next steps.

See what happened when patients and trial participants connected with someone who had been there.

Treatment-decision study
68%

Requested a next step
in their care.

131 of 193 mentor-connected patients requested a referral, treatment scheduling, or a prescription refill.

Download the study
Two people sharing a conversation
131 of 193 connected patients
Clinical trial recruitment
17%
Cover of Peer support for clinical trial recruitment, a Phase II neurodegenerative trial case study

Reported increase in
site-referral conversion.

Peer mentorship helped address questions between initial interest and referral to a study site in a Phase II neurodegenerative trial.

Download the case study

Insights You Can't Get from
Traditional Marketing

Our technology is built for enterprise marketing, patient support, and commercial teams. Designed to address the unique challenges of pharma and med-tech, to seamlessly integrate with your workflows to drive patient engagement, improve adherence, and deliver measurable results.
Transcript

Meet Mentor Connect by PatientPartner, trusted by leading pharmaceutical companies. Match patients with mentors who understand their experience and what matters to them. Through private conversations and calls, patients get practical perspectives from someone who’s been there, helping them feel prepared for the journey ahead. Patient feedback reveals barriers, support needs, and readiness for the next step. Give your team actionable insights to support treatment starts, adherence, trial enrollment, and retention. For patients considering a treatment, sixty-eight percent of those connected with a mentor requested a next step. For clinical trials, a separate study reported twenty-one percent less drop-off before screening. Our Keyword Monitoring System flags potential adverse events for compliance review and reporting. See Mentor Connect in action. Book a demo with PatientPartner.

Tailored Solutions for Every Healthcare Vertical

Whether you're driving patient engagement, improving adherence, or optimizing clinical trial recruitment, PatientPartner offers dedicated solutions for your specific needs.
Sanofi logo representing pharmaceutical development and global health impact
GSK (GlaxoSmithKline) logo representing pharmaceuticals and healthcare solutions
Takeda logo symbolizing global pharmaceutical innovation and research
AbbVie logo representing biopharmaceutical research and patient care
Bayer logo representing healthcare, pharmaceuticals, and life sciences
For Pharma

Drive Patient Engagement and Commercial Success

Transform your patient adoption and support initiatives with tailored mentorship programs designed to improve new starts, treatment adherence, and maximize commercial ROI.
Learn more
Medtronic logo symbolizing leadership in medical technology and surgical devices
Philips Healthcare logo representing innovation in medical devices and imaging
Siemens Healthineers logo symbolizing medical technology and diagnostics
Roche logo representing global pharmaceutical and diagnostics innovation
For Med-Tech

Scale Support Across Devices and Technologies

Empower patients and providers with mentorship programs that simplify adoption, improve outcomes, and build trust in your devices and technology.
Learn more
ICON Biotech logo representing healthcare technology and biotech research
Syneos Health logo symbolizing biopharma commercialization and research
Covance logo highlighting solutions in drug development and testing
Medpace logo representing full-service clinical research organization
For Clinical Trial Recruitment

For Clinical Trials Accelerate Recruitment and Retention

Enhance your recruitment efforts and trial success with personalized mentorship for interested applicants that build patient confidence, improve enrollment rates, and reduce attrition.
Learn more
The client perspective

What our clients say.

Brad A. of Mainstay Medical
Medical devices
PatientPartner has been influential in helping patients understand the benefits of our product, providing them with personalized guidance and real-life experiences to support their decision-making.
Brad A.Mainstay Medical
Let's make it practical

Your program.
Your questions.

What pharma, medical device, and clinical trial teams want to know.

George KrambTalk it through with GeorgeCo-Founder & CEO
How does PatientPartner fit into our existing program?

Add a connection with an experienced peer as patients explore treatment or navigate care. For clinical trials, support can accompany recruitment and participation. We work with your team to map the right entry points and support needs.

What do patients get from a peer mentor?

A person who can share lived experience, listen to concerns, and help them prepare questions for their care team. Mentors offer perspective on expectations and everyday routines. Medical advice and treatment decisions remain with patients and their healthcare professionals.

What can our team learn from the platform?

Program reporting brings engagement activity together with themes in participant feedback, including motivations, concerns, and support needs. Use that context to inform patient messaging and program support. In a demo, we can review the available reporting and measures relevant to your team.

How do we get a program up and running?

Start with your patient journey, mentor role, and reporting priorities. Together, we plan patient entry points, mentor training, and support touchpoints. Trial programs also account for site procedures and escalation pathways.

How are privacy and program review handled?

Bring medical, legal, regulatory, and patient services stakeholders into planning. Review communication boundaries, data access, mentor expectations, and reporting requirements. For trials, align consent and escalation procedures with the sponsor and sites.

Explore privacy and compliance
PatientPartner research2026 edition
Patient Support Benchmark Report

A clearer view.
Better questions.

Bring a fresh perspective to your next patient-program review. Explore the measures, approaches, and gaps shaping patient support.

Get the benchmark reportFor pharma and med-tech teams
Cover of the 2026 Pharma and Med-Tech Patient Support Benchmark Report
Report page: Benchmarking overview and key metrics explained
Start with the right question

What are your metrics
really telling you?

Inside the reportChoose a topic to preview
Benchmarking overview & key metrics

Start with the report’s framework for understanding adherence and engagement.

Keep the conversation going

A little perspective.
Ahead of your next big decision.

Patient engagement research, ideas, and conversations for life sciences teams.

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