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Why PatientPartner

PatientPartner was founded to bridge the gap between the healthcare industry and their patients. Our mission is to humanize healthcare, offering solutions that benefit both patients and the industries serving them.
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Since
2017
Over
10,000
successful patient-mentor connections to date.
Over 20,000 mentor sessions facilitated through the platform.

Who we help

At PatientPartner, we empower pharma and med-tech companies to revolutionize patient support. Our platform connects patients with relatable mentors, delivering personalized guidance that drives higher treatment starts, improved adherence, and lasting engagement. We enable marketing teams to boost brand trust and ROI while patient services teams offer seamless, real-time support—ensuring every patient journey is optimized for success.
30K+
Patient Members
500+
Patient Mentors
150+
Disease states covered
90%
Connections resulting in new start

Bridging The Gap Between Industry & Patients

Patients are connecting everywhere, all the time—yet so many stories remain unheard, and countless needs go unmet. At PatientPartner, we believe every patient’s journey matters. That’s why we built a platform designed to bring millions of patient stories together in one place, creating a network of shared experiences and mutual support. By connecting patients with mentors who truly understand their challenges, we’re fostering a community where no one faces their treatment journey alone. Together, we’re transforming stories into strength, guidance into action, and connection into better outcomes.

A Shared Mission Born from Personal Journeys

Childhood best friends, George Kramb (CEO) and Patrick Frank (COO), were inspired to create PatientPartner through deeply personal experiences. George supported his wife through her battle with thyroid cancer, while Patrick navigated his mother’s journey with heart surgery and Parkinson’s disease. Both saw firsthand the emotional and informational gaps patients face, sparking their mission to build a platform that connects patients with relatable mentors to provide guidance, confidence, and support.

One Team. One Mission.

The PatientPartner team combines diverse expertise from technology, healthcare, and patient advocacy to tackle one of healthcare’s biggest challenges: bridging the gap between patients and the industry. Together, we’re committed to reshaping the patient journey, leveraging innovation and compassion to make a lasting impact. United by our mission, we work tirelessly to empower patients and drive better outcomes across the healthcare landscape.
George Kramb
Co-founder & CEO
Patrick Frank
Co-founder & COO
Lidia Chesnokova
VP of Client Success
Chris Sterbenc
Fractional CRO Advisor
Jeremy Heskett
Full Stack Engineer
Mikayla Frank
Director Of Business Dev
Mercedes Wilson
Patient Exp. Manager
Valentina Caraballo
Patient Exp. Manager

Our Advisory Team

Tom Hearn
Board Member
Ed Michael
Board Member
Robert Lord
Board Member
Want to Join Our Team?
Explore exciting career opportunities and become part of a team transforming the future of healthcare.
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Elevate Your Direct To Patient Strategies

Explore industry-leading insights, research, and tools designed to empower pharma and med-tech leaders with actionable data and proven strategies for patient engagement, compliance, and support.
Patient Engagement
Research White Paper On Platform Success
Discover how PatientPartner has transformed patient engagement for top industry leaders with real-world case studies showcasing measurable outcomes and ROI.
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13 min read
Pharma
Research White Paper On Platform Success
Discover how PatientPartner has transformed patient engagement for top industry leaders with real-world case studies showcasing measurable outcomes and ROI.
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13 min read
Med-Tech
Research White Paper On Platform Success
Discover how PatientPartner has transformed patient engagement for top industry leaders with real-world case studies showcasing measurable outcomes and ROI.
Learn More
13 min read

Join Our Mission to Transform Patient Engagement

We’re building the future of patient support and engagement. Be part of a team dedicated to making a meaningful impact in the healthcare industry by driving innovation and delivering exceptional results.
VP of Business Development
Shape the growth strategy and lead new partnerships that expand our impact. We’re seeking an experienced leader to drive enterprise-level relationships in the pharma and med-tech industries.
Full time
Remote
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Director of Customer Success
Deliver exceptional results for our partners by ensuring seamless implementation and ongoing success. Join our team to manage and scale impactful customer relationships.
Full time
Remote
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Chief Marketing Officer
Define and execute PatientPartner’s marketing vision. Lead innovative campaigns and strategies to elevate our brand and expand our reach within the healthcare industry.
Full time
Remote
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Contact us

Contact us to learn how PatientPartner can revolutionize your patient programs. Whether you're looking to boost enrollment, improve adherence, or deliver personalized support, our team is here to help. Schedule a demo today and discover the platform trusted by industry leaders to drive measurable results. Let’s connect!
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