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The leading patient engagement platform trusted by the largest Medical Device Companies

The first patient engagement platform designed to provide real-time connections and actionable insights for your marketing and patient support teams.
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30,000
Patient Members
500+
Patient Mentors
150+
Disease states covered
<1Day
Avg. connection made

How it works

PatientPartner connects medical device companies and their surgical solutions with patients through mentor-based engagement, real-time patient mentor connections. Our platform enhances patient support programs by delivering personalized support throughout the patient journey that generates measurable roi and unique patient insights. All of which are compliance approved.
1
New patients
2
Relatable Mentor Matches
3
Compliant Treatment Insights
4
Guided Patient Journeys
5
Personalized Treatment Pathways
6
Recovery & Long Term Adherence
7
Patients Become Mentors

New patients

A patient actively seeking treatment comes to the platform to be matched with a relatable mentor to learn about their experience.

Relatable Mentor Matches

The patient is paired with a mentor who has firsthand experience with your treatment to provide relatable guidance and support.

Compliant Treatment Insights

Through compliance approved conversations with their mentor, the patient gains valuable insights into treatment options, empowering them to make informed decisions.

Guided Patient Journeys

Our technology allows patients to take the next step in their treatment journey, providing a streamlined pathway to a treatment that is right for them.

Personalized Treatment Pathways

Based on where they are in the treatment journey, they can either begin a new prescription or continue adhering to their current treatment plan with tailored ongoing support.

Recovery & Long Term Adherence

Patients improve their health or stay committed to their prescribed treatment plan through ongoing mentor support and treatment resources.

Patients Become Mentors

Once their journey is complete, the patient can return to the platform as a mentor for your treatment to guide and inspire others on similar paths, completing the cycle of support.
Your Treament Ecosystem
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Real Connections. Real Results

PatientPartner is redefining patient engagement for pharma companies. Our platform connects new patients with experienced users in real time, fostering meaningful conversations and building trust. This innovative approach enhances patient adoption, drives engagement, and delivers measurable results for your brand.
Marketing
Patient Support
Seamless Real-Time Patient Connections
Instantly match patients with mentors who share relatable surgical experiences using your devices, building trust and confidence in device adoption.
Boost Device Adoption
Address patient concerns with personalized mentor support, increasing confidence in taking the next step in their surgical journey.
Enhance Device Usage and Adherence
Improve surgical outcomes with ongoing mentorship that supports patients in overcoming challenges associated with their post surgical recovery.
Advanced Custom Reporting
Empower marketing teams with meaningful analytics through dashboards that track device adoption rates, patient engagement metrics, and outcomes in real time.
Regulatory Compliance Built In
Ensure every interaction is compliant with HIPAA, GDPR, and other med-tech regulatory standards through automated safeguards and audit-ready reports.
Real-Time Patient Connections Made Simple
Empower patients with immediate access to relatable mentors who can provide personalized guidance, and emotional support.
Actionable Patient Sentiment Reporting
Gain deep insights into patient experiences and  challenges through real-time sentiment analysis, enabling proactive interventions to help in decision making and recovery adherence.
Improved Adherence Through Mentor Support
Help patients stay on track with their recovery plans  by connecting them with mentors who provide encouragement and practical solutions to everyday challenges.
Built-In Compliance for Total Peace of Mind
Rest assured that every patient interaction complies with HIPAA and GDPR standards, with secure data handling and audit-ready safeguards.

Our Trusted Clients

“Patient Partner has been influential in helping patients understand the benefits of our product.”
Brad A.
Mainstay Medical
“Patient Partner is a unicorn in the industry. They are undoubtedly dedicated to the mission of positively impacting patients lives.”
Melissa B.
Sobi Pharmaceuticals
“We knew patient trust was shifting, but seeing just how dramatically patients now prefer peer-to-peer engagement over traditional methods is a game-changer for our upcoming strategies.”
Sara W.
Marketing Director

Drive Results with Data-Backed Patient Support Strategies

Download the 2025 Patient Support Benchmark Report trusted by pharma and med-tech leaders to gain actionable insights and competitive advantage in 2025.
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